Registration: Activation emails

For security reasons, on registration, you receive an activation email so that our website can validate your email address and that you are indeed the account holder.

However, there are a number of scenarios that may result in you not finding your activation email – from entering your email incorrectly on the registration form to the very rare occasion where it is not, due to evil internet gremlins, even sent to you.

I didn’t receive my activation email!

  • first, please check your mail software’s spam/junk mail folders thoroughly.
  • secondly, you will need to contact us, via our contact form or via our Live Chat (you will find the icon in the bottom-right corner of the contact page and all our iC FAQ pages – including this page), using the email address you registered with.
    • upon contact, and proof of your email address, we will manually activate your account so that you can continue using our website. A generic copy of the activation email for you to use is also included below.

Please note: it is important that we work together in resolving your email issue and that, moving forward, you are able to receive email from our website. Otherwise there is a good chance you will miss important information regarding your account/membership …as well as other useful information that you may subscribe to whilst using the website.

The activation email…

Thank you for registering with the imaginalCollective!

To complete the activation of your account simply click on the following link: xxxx

Also, a useful link for when returning to the imaginalCollective website…

Your )i( Dashboard… https://…/community/my-dashboard/

From your dashboard you can access various quick links and a helpful checklist to guide you through the setup of your imaginalCollective Profile.

(you must have already activated your account in order to access your dashboard)

If you need help at any point please do contact us via…

https://…/about-us/contact/

Kind regards,

The imaginalCollective Team

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